All Tlusty & Co. leather goods are custom made to order and we aim to deliver within 2-4 weeks as described on the individual product page. Once the payment is received and all necessary details of the order (i.e. details of embossing, logos, graphics files etc) are finalised we'll get started!
Delivery times may change according to spikes in production, availability of materials, technical problems, and public holidays.
We'll update you on the production of your bespoke Tlusty & Co. leather good via email. Once your item is finished and ready for shipping, we'll update you with all the shipping details so you can track its delivery.
If you have any questions about your order, please call us +420 778 528 150 or email firstname.lastname@example.org. Our business hours are 9:00 - 18:00 GMT+1.
Delivery to Europen Union countries (including Switzerland and Norway) takes 3-5 business days via PPL.
America, Asia, Africa Shipping
For our Russian customers, we use Boxberry to ship either door-to-door or to one of 1500 delivery/collection points across Russia.
Express delivery within the EU takes 2-4 business days, for international express delivery we use DHL and UPS with priority service and sipping times vary from country to country. UPS priority service for international delivery usually takes between 1-2 days. Simply select the service from the check out page.
If you need your hand made leather good delivered by a certain date for a special occasion (e.g. birthday, wedding etc), please let us know and we may be able to make your leather good sooner than the standard production time.
In some rare cases, express delivery may not possible due to technical or production reasons.